File may be saved as .zip, please rename the file to when the download is complete.
2) Live Update Installer shipped with the release of Endpoint Protection in use.
Step 4) Cleanup the Live Update Catalog and Re-register Endpoint Protection Manager with Live Update.Open a command prompt and change directory to the following path (or the relevant path for the current installation).If this command results in either a network time-out or a failure to resolve the address, communication is being blocked between your network and Symantec servers.If you have firewalls or proxies in your network environment, whitelist the required URLs.The options under the "Symantec Endpoint Protection 12.1.x" section will be unchecked unless the SEPM was upgraded from 12.1 to 14.
Note: If SEPM v.14 has been is upgraded from version 12.1.x.x, the default configuration is to include all these types.
Please download the latest certified definitions from Symantec website at:
gid=sep Download the definitions for Endpoint Protection Manager 12.1 (format).
The file is located in the EPM folder on the installation media.
The filename is Procedure: Step 1) Check the Live Update version installed.
The issue causing the update issue may be resolved by the improved processing and enhanced features available in a software version later than what is running.